FY24 Impact Report

In our second year of Impact Reporting we are pleased to report on the progress of businesses and projects within our portfolio, including for the first time Tender Loving Cuisine and the Beacon Hill Disability Housing project. 

Given our portfolio growth since the inaugural report was launched in FY23, this year we present impact performance information at a platform level. As we have grown, the creation of platform structures that group together complementary businesses under a unified framework is contributing to our mission to transform social sectors. 

As one of the first Australian signatories to the Operating Principles for Impact Management (OPIM) this year we have again undertaken external assessment by BlueMark against these principles. We are focused on continuous improvement and this is evidenced by a lift in ratings across three of the eight principles this year.

FY24 Impact Report

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Summary of Impact

FPIP Highlights

$
185
m
in capital committed to social impact investments since inception
12,246
total customers served through our portfolio companies
63
%
of senior leadership members across our portfolio companies identify as female
6
high-impact companies and partnerships
647
total number of employees across our portfolio companies
31
%
of board members across our portfolio companies identify as female

Committed Capital

Disability
20%
Aged Care
58%
Skills Education
9%
Remaining
13%
$185m

Portfolio Snapshot

36,619
texture modified meals
5.2
years average tenure, staff retention
8
SDA places completed
8
SDA places completed
3.7
star average rating across all homes (out of 5 stars)
1,512
learners completed courses

Platform performance

Overview

FP Ability was formed in 2022 to improve health and quality outcomes for older people and people living with disabilities. The FP Ability platform includes Able Foods and Tender Loving Cuisine (TLC). With a high-quality, mission-aligned Board of both independent and FPIP directors providing strategic oversight, these complementary businesses present opportunities for synergies through the scale of a combined platform. Over time, this scale will grow to increase impact for customers.

Purpose

FP Ability is committed to removing obstacles for people who require support, with a focus on people living with disabilities, their families, and older Australians. We believe everyone—of all ages and abilities—should have access to the support and services they need to live a fulfilling, independent life. Nutrition is vital to people’s good health and wellbeing, and for customers of Able Foods and TLC, their services support choice and independence. Our aim is to improve the quality of services, for the elderly and Australians living with a disability, and address food insecurity in these sectors.

Issue

Issues around both maintaining a healthy diet and ensuring food security present a disproportionately significant challenge for vulnerable households, with people living with disabilities and elderly Australians who are at increased risk of poor nutrition. This leads to disparities in health outcomes.

Intended Impact

Through our investments in Able Foods and TLC, we aim to increase the quality of affordable, nutritious food, providing independence and choice for older people and people living with disability.

Impact in Numbers

Able Foods
Tender Loving Cuisine

Stakeholder Stories

“I really like the different variety of the meals at Able Foods and how the menu keeps changing with the different seasonal varieties.”

Josh, Able Foods customer

“I love the home style cooking and the dessert.”

John, Able Foods customer

“Thank you TLC, for helping me look after mum. We had difficulty getting mum to eat regularly,but since starting TLC she is eating well, the meals are easy for her to heat and being all in one container ensures she is having a good variety of meat and veggies. They look and taste great, and mum loves the soups and desserts.The district nurse and doctor are happy with the nutrition and weight gain. Thank you again.”

Family member of TLC customer, Mt.Evelyn, Vic

“At a recent medical appointment with my GP, when reviewing my blood tests, he remarked that he could not recall such outstanding results for a patient my age. I am 92 years young, and I was equally pleased. I believe that the switch to TLC meals has made a big contribution to this outcome. For the record, I have always found your office staff most helpful and your delivery drivers courteous and efficient. Thanks for your continued assistance with my diet and meal needs.”

Customer, Reservoir, Vic

Social Development Goals (SDGs) supported:

FPIP Specialist Disability Housing

Read BlueCHP Case StudyRead Beacon Hill Case Study

Overview

The FPIP Specialist Disability Accommodation (FPIP SDA) platform is focused on addressing the critical housing needs of Australians with disabilities who require tailored accommodation solutions designed to meet their needs. Our investments are into projects delivered and managed by quality partners. These SDA projects are increasing the supply of well-located, high-quality homes for people living with disabilities.

Purpose

Breaking down the barriers to a quality life for individuals living with disabilities, and their families. We believe that people of all abilities should be able to access the supports and services they need to live an enjoyable, independent life. We aim to increase the quality of accommodation (including designed-for-disability housing) available to Australians living with a disability to close the current product gaps.

Issue

Access to adequate, safe, secure, accessible and affordable housing is a fundamental human right, but for many people living with disability in Australia there are significant barriers to this. Both the high cost of housing and a lack of appropriate housing that meets requirements contribute to this issue. People with disability are more likely to experience poor-quality housing and report higher rates of dissatisfaction with their homes and neighbourhoods, impacting their health and participation in employment and education. A concerning outcome of the limited disability accommodation in Australia is the significant number of young people who enter aged care after acquiring a disability. This is often due to requirements for specialised equipment, home modifications and accessible housing.

Intended Impact

We have prioritised metropolitan areas with high land values where SDA supply is limited, addressing a crucial gap in the market. Our focus is on high-need categories, particularly Robust housing for individuals with complex behavioural disabilities, underscoring our commitment to serving those most in need of specialised accommodation. Our projects enable people with disabilities to live closer to family support and community services, fostering independence and enhancing quality of life. We select partners who share our focus on quality, with the expertise and experience in SDA to deliver high-quality homes to the required specifications. Our partners implement a tenant-led strategy, utilising industry data to identify areas of high-demand.

Impact in Numbers

BlueCHP
Beacon Hill Disability Housing

Stakeholder Stories

‘"Caitlin and Sophie shared a run-down house for over five years, but their families needed to find better living arrangements that would support their autism-related needs. After forming the CESIL House Co-Operative and securing funding, a new SDA home was built in North Ryde, significantly improving the independence and well-being of Caitlin, Sophie, and their friend Erica, while providing their families with peace of mind for the future."

“[Breanna] has always wanted to get out on her own like all her brothers and sisters so finally this beautiful thing has happened and she’s been so excited”

Lyn Azzopardi (parent of tenant)

Social Development Goals (SDGs) supported:

FP Aged Care Australia

Read Case Study

Overview

FP Aged Care Australia (FPACA) is a pioneering platform dedicated to transforming the aged care sector by prioritising the needs and dignity of older Australians. Our vision is to establish a network of high-quality aged care providers under the FPACA umbrella, ensuring that every resident has access to exceptional care and meaningful

living experiences. Our strategic approach focuses on delivering superior care outcomes through a scalable model, to position FPACA as a leading force in the industry.


Purpose

FPACA is committed to excellence, inclusivity, and advocacy in aged care. We aim to raise care standards by integrating best practices, best in class design, fostering professional development, and advocating for policy improvements. With guidance from both independent and FPIP directors, FPACA leverages its platform to drive impactful change across the sector. Our purpose is to enhance the quality of life for residents and address the growing demand for high-quality care services through strategic expansion and impactful initiatives.

Issue

Aged care is an area of growing need for Australians and substantial government funding will be required for the increased demand on residential aged care and home care packages to support an aging population. Alongside the projected increased demand, there are a raft of reforms requiring implementation that are designed to respond to concerns raised in the Royal Commission into Aged Care Quality and Safety. This includes the new Aged Care Act, set to commence in July 2025, replacing various aged care laws and aiming to improve the way services are provided, and increased technology requirements to support the new act and workforce challenges. A range of pay increases for aged care workers will be phased in over two tranches from the start of 2025, which are intended to alleviate staffing challenges, however, the aged care workforce continues to face ongoing skills shortages and staff retention which affect the quality of care provided for residents.

Intended Impact

We are focused on delivering high-quality aged care for Australians so they can live with dignity and support. As we grow the FPACA platform we want to ensure that people in regional and underserved areas have choice for their aged care needs, and that we are attracting and retaining great people to deliver care. Our portfolio features quality buildings and best-in-class design that are either new or recently renovated. This includes a thoughtful approach to flexibility with a focus on single bed ensuites with adaptable rooms to accommodate couples. We see the parallels between our growing aged care portfolio and the Goodstart Early Learning experience, with transformational opportunities to reform this vital sector.

Impact in Numbers

Luson Aged Care

Stakeholder Stories

“The staff are absolutely magnificent… they are always so cheerful, which definitely gives us a lift.”

Bernadette and Cyril, a married couple originally from Sri Lanka, residing at Bloom

Again, it’s the little things that make the difference; Mum was dressed to the nines and her day was celebrated by all carers with warmth and enthusiasm above and beyond. The gathering of fellow residents with the Life Style Team was a great happening. The catering and availability of the function room added to the special day.”

Diksha, Registered Nurse

Social Development Goals (SDGs) supported:

FP Education

Read Case Study

Company Overview

FP Education is a platform dedicated to better student outcomes through quality, skills-based education. Our vision is to build a network of education providers that are focused on delivering high-quality education and employment outcomes. FP Education is committed to meeting the needs of students and employers through vocational education and training (VET) that delivers both work-ready graduates and is upskilling an existing workforce.


Purpose

FP Education delivers training to equip the workforce of the future with a particular focus on the social sectors. With significant workforce shortages in many key sectors, particularly in the care economy, the demand for training that is flexible and relevant, that adapts and meets changing workplace requirements, and works in partnership with both students and employers is the key to producing graduates who are ready for meaningful employment or development opportunities in their chosen field.


Issue

The supply of skilled workers in Australia continues to fall far short of demand. This gap is particularly pronounced in the early childhood education and care and aged care sectors where low wages and difficult working conditions are factors that contribute to burnout, low staff satisfaction and high turnover. We believe that failing to address this need will lead to inadequate and low-quality care within these sectors, which is likely to have the most significant impact on Australians with highest need.


Intended Impact

Through FP Education, we intend to broaden our contribution across the country to train high-quality care professionals for Australia. We invested in Catalyst Education to build a transformational leader in VET with a focus on the care sectors. With Catalyst’s strong reputation, values-aligned management, and market-leading position in the Victorian early

childhood sector, we believe Catalyst Education is the perfect entry-point to achieving sector-wide impact.

Impact in Numbers

Catalyst rolled out a new learner survey in Q4 FY24, which has changed the measurement methodology for some of the metrics. Full analysis is provided in the Impact Report 2024.

Stakeholder Stories

“We’re more focused on aged care than ever now, recognising the real workforce need out there. Catalyst is investing in enhancing our footprint in the sector to make a real difference for the better.”

Sally Forbes, Training Manager

“We are flexible, balancing tailored learning approaches while maintaining thehighest standards of training.”

Bhav Drain, Trainer and Asessor

Social Development Goals (SDGs) supported: